Website Terms

These terms govern your use of the SXB Global website. By using the site, you accept them.

Last updated: August 2026

1. Who operates this site

This website is operated by SXB Ltd, which trades as SXB Global.

In these terms, "we", "us" and "SXB Global" mean SXB Ltd; "you" means the person or business using this site.

2. Acceptance of these terms

By using this site you accept these terms. If you do not accept them, please do not use the site. We may update the terms from time to time; the current version is always published here, and continued use of the site means you accept the updated version.

3. What we are, and what we are not

SXB Global is a commercial debt recovery and receivables management consultancy. Our work covers debtor contact and negotiation, recovery strategy, cross-border recovery coordination and debtor intelligence.

To state it plainly:

• We are not a law firm and we do not provide legal services.
• We do not act as your legal representative and we do not conduct litigation on your behalf.
• Where legal proceedings become appropriate, SXB Global coordinates the instruction of appropriately authorised local counsel in the relevant jurisdiction. Legal services are provided by the relevant independent legal professionals, who are engaged and regulated in their own right.

4. Scope of our services

Our services are limited to business-to-business commercial debt. We do not act on consumer debt, and we do not offer services to individuals in respect of personal debts.

We are not obliged to accept any case. Whether we take a matter on depends on our assessment of it, and we may decline without giving reasons.

5. No legal advice

The country guides, knowledge articles and all other content on this site are provided for general information only. They do not constitute legal, financial or professional advice and must not be relied on as such.

Information about individual jurisdictions - procedural timescales, court structures, limitation periods and similar - is compiled to be accurate at the time of writing, but law and practice change. Before acting on anything you read here, take advice from an appropriately qualified professional in the relevant jurisdiction. We accept no responsibility for decisions taken in reliance on this site's content.

6. Use of the site

You may use this site for lawful purposes only. In particular, you agree not to:

• Attempt to damage, disrupt or gain unauthorised access to the site or our systems
• Introduce malicious code
• Scrape, bulk-copy or republish site content without permission
• Send us false, misleading or third-party information you are not entitled to share
• Use the site in a way that infringes the rights of others

7. The case submission form

Completing and sending the form constitutes a request for an assessment. It does not:

• Oblige us to take on the case - we are not required to accept every matter;
• Oblige you to instruct us;
• Create a service relationship. That arises only when an engagement letter is signed following the assessment.

You are responsible for the accuracy and completeness of what you send. Where you share personal data relating to third parties, you confirm you are legally entitled to do so - see our Privacy Policy for detail.

We treat what you send as confidential. However, no transmission over the internet can be guaranteed absolutely secure; for highly sensitive documents, contact us to agree an alternative channel rather than using the form.

8. Intellectual property

All intellectual property rights in the text, country guides, graphics, logo, design and layout of this site belong to SXB Ltd or its licensors.

You may view and print content for your own non-commercial use. Copying, reproducing, republishing, distributing or exploiting it commercially requires our prior written consent. If you wish to reference our content, a citation with a link is sufficient.

9. External links

This site may link to third-party websites for convenience. We have no control over their content, accuracy or privacy practices and accept no responsibility for them.

10. Limitation of liability

We take reasonable care to keep the site accurate and current, but we do not warrant that the content is complete, current or error-free.

To the fullest extent permitted by law, we are not liable for indirect losses, loss of profit, loss of business or loss of data arising from your use of, or inability to use, this site.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraudulent misrepresentation, or for any other liability that cannot lawfully be limited or excluded.

11. Availability and changes

We do not guarantee that the site will be available uninterrupted or error-free. We may suspend, withdraw or change the site or its content without notice.

12. Governing law and jurisdiction

These terms, and any dispute arising from them, are governed by the laws of England and Wales. The courts of England and Wales have jurisdiction over any dispute arising out of these terms.

This does not prevent a different governing law or dispute resolution mechanism being agreed in a separate engagement letter.

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